Customer service

Exchanges and Returns
Contact us
Our Studio
  • Visit our Studio when you are in Stockholm. Try the shoes, 3D-scan your feet, and get professional orthopedic advice.
  • Our Studio
  • Mon - Fri: 11-18
    Sat: 11-16
    Sun: Stängt

Shipping and delivery


Postnord Standard (69 SEK), delivered to your closest service point or Home Delivery (149 SEK), both within 3-5 workdays. Also available Pick Up At Store in our Studio in Stockholm.


DHL Express – Delivered to your closest DHL Service Point, within 3 – 8 workdays.

Other countries

Delivered to your closest DHL Service Point, within 3 – 8 workdays.


Terms & Conditions

Orders & Availability

An order confirmation will be sent by email when your order is placed. Stinaa.J does not guarantee that all products are in stock at the time of your order.


The prices include Swedish VAT at 25%. Shipping costs will be added to your order at checkout.


Regarding COVID-19

While we’re confident that this storm will pass, we want to reassure our customers and partners that we at Stinaa.J are taking the necessary measures to deal with the situation regarding COVID-19. We will be open for business as usual while continuing to follow the recommendations put in place by the World Health Organisation and the Public Health Agency of Sweden.

The well-being of our customers and employees is our main priority and we have necessary procedures in place should either feel ill when visiting our studio or other locations connected to Stinaa.J. We’ll continue to follow the highest possible hygiene standards in our studio/store and are on hand to discuss or address any concerns through all levels of the business. Please don’t hesitate to reach out if you have any questions or concerns.

Best wishes,
Team Stinaa.J